Prediction doesn’t save customers. You need action.
Libby Dale Co-founder at SmartMeasures, will explain to energy retailers at the Future Retail Stream at (25-26 May https://www.energyweek.com.au/ ) how they can turn the tide on customer churn and grow their business. Using dual AI engines is the key to success. One engine tells us precisely who will leave and why – the other delivers highly targeted treatment plans leveraging a range of behavioural hacks to save customers.
